Mon-Fri 8–18 (lnc/mpc)
Speed up your transactions – authenticate using your bank identifiers. Phone conversations may be recorded and stored due to documentation and security purposes.
Below you can upload your files. You can maximize 10 files at a time. Accepted file formats are Word / docx / doc, Excel / xlsx / xls, pdf, text / txt, jpeg / jpg, png or gif.
Please note that the maximum file size is 5 MB.
Banks are required by law to know and identify their customers, verify identification and to store a copy of the customer’s ID. By law, banks must identify and verify their customers identification from an acceptable ID document and store the information contained in that document.
You do not need to send a copy of your ID if you have already terminated all your services at Danske Bank and you have no authorisations to use the services of another person or a business at Danske Bank. If you have authorisation to use the services of another person or a business at Danske Bank and you fail to provide us with a copy of your ID as requested, we will have to temporarily restrict the use of those services. In practice, this would mean that, for example, you would be unable to access an account that you are authorised to use until such time as you provide us with the information we request.
The bank asks for information to identify its customers based on legislation and obligations imposed by regulatory guidelines. Requests for information are based on the following acts: