IDs issued by a Finnish authority Personal identity card National passport (not an alien’s passport) In addition to the above, we will accept a Finnish driving licence (issued after 1 October 1990) from those customers whose customer relationship began before 1 January 2019. IDs issued by a foreign authority National passport (not an alien’s passport) An ID card (incorporating a chip, hologram or optical security features) issued by an authority in the EU or Schengen Area
Banks are required by law to know and identify their customers, verify identification and to store a copy of the customer’s ID. By law, banks must identify and verify their customers identification from an acceptable ID document and store the information contained in that document.
You can send us a copy of your ID securely using the form on our website or as an attachment to an eBanking message. Due to the prevailing coronavirus situation we are unfortunately unable to direct customers to our branches. Should you be unable to send a copy of your ID via eBanking or the website, we kindly ask you to call (+358) 10 5460 982 (8.35 euro cents/call + 12.09 euro cents/min). We serve you Mon-Fri 9–16.
The bank requests all its customers to provide a copy of a document verifying identity. We only do this so that we can comply with our due diligence obligation and also ensure smooth, secure banking. Should you not provide us with a copy of your ID as requested, we will have to temporarily restrict the use of your banking services. In practice, this would mean that you would be temporarily unable to use your accounts, cards and bank identifiers until such time as you have provided us with a copy of your ID.
You can easily order a new identity card through the police website at www.poliisi.fi. After this, follow the instructions given on the website.
Let us know by calling (+358) 10 5460 982 (8.35 euro cents/call + 12.09 euro cents/min). We serve you Mon-Fri 9–16.
You do not need to send a copy of your ID if you have already terminated all your services at Danske Bank and you have no authorisations to use the services of another person or a business at Danske Bank. If you have authorisation to use the services of another person or a business at Danske Bank and you fail to provide us with a copy of your ID as requested, we will have to temporarily restrict the use of those services. In practice, this would mean that, for example, you would be unable to access an account that you are authorised to use until such time as you provide us with the information we request.
Go to www.danskebank.fi/updateyourinformation, fill out your personal information on the form and attach a copy of your personal ID.
Banks are required by law to know and identify their customers and if we do not receive updated customer information before the deadline given, the bank has to temporarily restrict the use of banking services.
The bank asks for information to identify its customers based on legislation and obligations imposed by regulatory guidelines. Requests for information are based on the following acts:Act on Credit Institutions (610/2014)Act on Preventing Money Laundering and Terrorist Financing (444/2017)Act on Investment Services (747/2012)Act on Common Funds (213/2019)Act on the Book-Entry and Settlement Activities (348/2017)Act on Alternative Investment Funds Managers (162/2014)Act on Tax Assessment Procedure (1558/1995)