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Bank identifiers by mail

You can order a replacement for a lost security card/forgotten password if you have a valid agreement on bank identifiers.

We don't recommend to order using P.O. Box or Poste Restante addresses.

You can choose between the following security card models:

  • plastic card of credit card size,
  • paper card with a larger typeface, or
  • paper card in Braille

You will receive a new security card to replace a completely used one by mail. However, do not forget to use all of the numbers on the old security card first

Contact usContact us

Contact information
 
  • You can order a replacement for a lost security card/forgotten password  to Finland if you have a valid agreement on bank identifiers.
  • We will send your identifiers as registered mail with advice of receipt to your local post office.
  • You must collect the shipment in person once you have received an arrival note.
  • The orders are subject to a service fee according to the tariff.

Service charge list

Submit an order online

Fill in the order form.

Order password or security card 


Visit a branch

You can allways collect new/replacement bank identifiers from the nearest Danske Bank branch. Service fee will be debited according to the tariff.

Find your nearest branch
Call the customer service

You can also order a lost security card/forgotten password through the customer service 0200 2590 from Monday to Friday 9 am - 6 pm (local network charge/mobile phone charge).