Danske ID is an identification app that you can download to your mobile device.
Download for Android
Download for iPhone
How to begin using the app
1. Search for “Danske ID” and download the app from your app store
2. Log in with SMS activation code or with bank IDs.
3. Create a PIN code for yourself that you will use the next time you log in.
With the Danske ID app you can log in easily and safely to services requiring identification, as well as confirm transactions when using our eBanking and Mobile Bank services.
Danske ID is downloaded to your mobile device, so it is convenient to store and travels with you wherever you go.
For customers who do not use a smartphone or tablet, we offer a code calculator instead. Further information about code calculators is available by calling our Business Services on 0100 2580, Mon 8–17, Tue-Fri 8-16
Bank identifiers are personal, so each employee who is authorised to use the company’s bank identifiers must have their own identification app or code calculator.
Store your bank identifiers carefully
Never allow others to use your bank identifiers. Always store your password separately, preferably in your head. Danske Bank never contacts customers by e-mail or phone to ask for your identification codes or details about your identification app. Our e-mail messages never include links to other online services.
If you lose or forget your password, contact Danske Bank immediately to prevent unauthorised use of your bank identifiers. Your liability for the unauthorised use of your bank identifiers ceases as soon as Danske Bank has received notification that they have been lost or stolen.
Q & A
How does the identification app work in practice?
This is how the Danske ID identification app works (for example when login to District):
1. Type in your User ID and Password on the log-on page and click “Continue”.
2. Select the Danske ID tab and send an identification request to your mobile device by clicking “Send”
3. Open the Danske ID app on your mobile device, type in your own PIN code for the app and confirm by swiping “Confirm”
Once you have confirmed, the eBanking homepage or service to which you logged on will open automatically. You can use the Danske ID identification app to log on to the District online service for businesses or eBanking, as well as to pay for online purchases and access third-party services – such as the online services of the Finnish Tax Administration or Social Insurance Institution of Finland (Kela).
What devices does the app work on?
The app works on all smartphones and tablets with iOS (version 11.4 or later) or Android (version 5.0 or later) operating systems.
What do I do if I do not use a smartphone or tablet?
We are offering a code calculator, which works much like the identification app. Code calculators are intended for customers who do not have the possibility of using the Danske ID identification app.
Is it safe to use the identification app?
Yes, using the app is safe. A PIN code, fingerprint or face recognition is required to open the app. When you use Danske ID, the app tells you which service you are logging on to. Danske ID sends the access codes to the Bank on a secure network, so each code is used one time only and for a specific event. It is also worth noting that other apps on your mobile device cannot access Danske ID data. We recommend that you always protect your mobile device also with a screen lock.
What do I do if my mobile device is lost or stolen?
Call 0100 2580, Mon 8–17, Tue-Fri 8-16 and ask to have the identification app on your phone blocked.