Accessibility of Danske Bank's Digital Services
On these pages you can find the accessibility statements for our digital services and general information on the accessibility of our services.
The accessibility statements and general information about the accessibility of our services apply to the digital services we provide, insofar as they are intended to provide digital banking services to the public. When evaluating our digital services, our key principle is to ensure that banking services meet the public’s service needs.
Our goal is to serve you in the best possible way, regardless of your limitations, special needs or the technology you have at your disposal. There are still gaps in the accessibility of our services, but we are constantly developing them and we strive to make our services as accessible as possible.
We have evaluated the accessibility of our most critical services together with external experts, but we have made the accessibility assessments for some services independently. If you notice any shortcomings in our accessibility declarations, you can provide feedback to us at accessibility@danskebank.dk.
Accessibility statements for our various services
- Danskebank.fi website
- Online banking and online payments
- Mobile banking
- Danske ID
- Documents
- Danske Bank Careers
- District and other corporate online services
Our platforms for online meetings are Adobe connect and Microsoft Teams.
Regulatory authority
If you notice other accessibility issues in the service, first give us feedback at accessibility@danskebank.dk. The answer can take 14 days. If you are not satisfied with the response you receive or if you do not receive any response at all within two weeks, you can file a report with the Finnish Transport and Communications Agency Traficom. Traficom's page (opens in a new tab) gives detailed instructions on how to file a report and how the matter will be handled.
Contact details of the regulatory authority
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
saavutettavuus(at)traficom.fi
P.BOX 320
FI-00059 TRAFICOM
Tel. +358 29 534 5000
webaccessibility.fi (opens in a new tab)
