Accessibility Statement for Become a Personal Customer form

This accessibility statement applies to Danske Bank’s Become a Personal Customer form (uusi-asiakas.danskebank.fi) and was last updated on April 14th, 2025. The service is governed by the Act on the provision of Digital services, which requires that online services of public sector and financial sector operators must be accessible.
We have evaluated the accessibility of the service ourselves.

Accessibility Status of the Site

The service does not yet fully meet all accessibility standards and only partially meets the required accessibility guidelines. Some content and functionalities on the site are not easily readable by screen readers or usable without a mouse. Below is a detailed list of the most significant issues we have identified. If you find any other accessibility problems on our site, please provide feedback at accessibility@danskebank.dk. We are continually working to enhance the accessibility of our website.

Non-Accessible Content:

• 1.3.1 Info and Relationships (A): Assistive technologies like screen readers may miss some crucial information such as headings, images, texts, lists, or tables because the technical names of the fields are not clearly defined.
• 1.3.2 Meaningful Sequence (A): Screen readers might jump incorrectly through some screens/documents as well for keyboard navigation.
• 1.3.5 Identify Input Purpose (AA) Automatic fill does not work in some relevant fields, the user will have to enter information manually.
• 1.4.3 Contrast (Minimum) (AA) Contrast is not sufficient in some instances. This can make it harder to read the content for people with sight deficiency.
• 1.4.10 Reflow (AA) Some pages offer scrolling in two dimensions. This can make it difficult to view and understand displayed content if used.
• 4.1.2 Name, Role, Value (A): Some fields might not have the correct settings, which can result in a loss of functionality for assistive technologies.