The security cards are being discontinued due to the requirements of the new Payment Services Directive, which applies to all banks.
The application works in all smartphones and tablets with an iOS (version 11.4 or newer) or Android OS (version 5.0 or newer).
Danske ID identification application works like this:Log into eBanking by writing your user ID and your passwordChoose the Danske ID tab and send a login request to your mobile deviceOpen Danske ID application on your mobile device and enter your PIN codeSwipe to approve your loginThe identification application sends identification numbers to the bank via a secured network, and each number is used only once and for one transaction. You should also note that other applications in your mobile device cannot access the Danske ID data.
We have launched a code calculator device that allows you to keep using our online services. The device is intended for those customers who cannot use Danske ID identification application. You can order the code calculator by calling to our Customer Service 0200 2590 Mon–Fri 9–16 (local network charge/mobile call charge)
Danske ID will not work in all services right away. That is why you will need the security card for a while, for example, when calling our telephone service.
You can activate Danske ID to your new mobile device with the Danske ID in your old mobile device. Download Danske ID from the app store to your new phone and activate it using your banking credentials. You can also use security card for the activation.
The application and its use are both safe. However, we do recommend that you protect your mobile device by locking the screen.
Contact us at 0200 2585 (local call charge/mobile call charge) Mon-Fri 8 am – 8 pm (personal customers) or 0100 2580 (local call charge/mobile call charge) Mon-Fri 8 am – 6 pm (business customers) and ask for the identification application downloaded to your phone to be closed.