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Upload required documents and information for your account transition

Identify yourself with Finnish online bank credentials

Submit without bank credentials
Sending your message without bank credentials requires a copy of your ID

Questions & answers

  • Once you contact us, the account closure process typically takes a few business days to complete.
  • To transfer your remaining balance to another bank, initiate the transfer through online banking, or provide your external bank account details during the account closure process. 
  • If you wish to use our services again in the future, you will need to go through the onboarding process as a new customer. This ensures that we have the most up-to-date information and can provide you with the best possible service.
  • You are welcome to contact customer service if you have any further questions.
  • Access to online banking for the closed account will be terminated. We recommend that you save any important documents from mobile and online banking before the account is closed.
  • There are no fees when closing your account or withdrawing your funds. 
  • If you lose your e-banking login credentials, please contact Danske Bank’s customer service for assistance.

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